Support 😀

We’re here to help with any questions you might have about our products or services.

Our dedicated support team is ready to assist you with technical issues, feature requests, or general inquiries about TradeGPT’s applications.

Have a question? Please don’t hesitate to reach us and we’ll get back to you as soon as possible.

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (PST)

Response time: Within 24 hours

How Can We Help?

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Technical Support

Having trouble with the app? We can help troubleshoot technical issues and guide you through features.

Get Technical Help
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Feature Requests

Have an idea for a new feature? We’d love to hear your suggestions for improving TradeGPT.

Share Your Ideas

General Questions

Questions about how TradeGPT works, pricing, or anything else? We’re here to help.

Ask a Question

Frequently Asked Questions

How do I get started with TradeGPT?

Simply download the app from the App Store, open it, and start uploading your trading charts. No account creation required!

What file formats does TradeGPT support?

TradeGPT supports JPG and PNG image formats up to 10MB in size. This covers most screenshot and chart export formats.

How long does analysis take?

Most chart analyses are completed within 10-30 seconds, depending on the complexity of your chart and current server load.

Can I use TradeGPT for any market?

Yes! TradeGPT works with charts from any financial market including stocks, forex, crypto, commodities, and more.

Is my data secure?

Absolutely. We don't store your uploaded charts permanently, and all processing is done securely. See our Privacy Policy for more details.